Return Policy
Returns or exchanges for purchases cannot be accommodated at this time. Given that our items are consignment pieces, once sold, the consignor is compensated, making all orders final sale. Please consider this policy while shopping. For specific inquiries regarding a piece, feel free to contact us via email.
Kindly note that all items listed are pre-owned, and unless specified as 'brand new,' they may not be in pristine condition. Please examine photos closely with zoom before making a purchase. If a flaw is visible in a photo but not mentioned in the description, it is not considered misrepresented.
While all items are guaranteed authentic, special cases involving inauthentic or inaccurately described items are eligible for returns. If you believe you've received such an item, contact us at opulenthabits@gmail.com within 3 days of the tracking indicating delivery.
Kindly note that all items listed are pre-owned, and unless specified as 'brand new,' they may not be in pristine condition. Please examine photos closely with zoom before making a purchase. If a flaw is visible in a photo but not mentioned in the description, it is not considered misrepresented.
While all items are guaranteed authentic, special cases involving inauthentic or inaccurately described items are eligible for returns. If you believe you've received such an item, contact us at opulenthabits@gmail.com within 3 days of the tracking indicating delivery.
For discrepancies in descriptions or expected condition, detailed photos are required immediately.
In instances of suspected inauthenticity, buyers must provide proof of inauthenticity from a reputable authenticator that differs from our authenticity claim. Authenticity proof is only accepted from credible authenticators; sales associates, friends, or online blogs/websites pertaining to authenticity examples are not considered valid sources. If you believe your item is not authentic, please obtain a second opinion prior to reaching out to us, we will reiterate the above needing to be completed before we can proceed if presented with an unfounded claim.
In instances of suspected inauthenticity, buyers must provide proof of inauthenticity from a reputable authenticator that differs from our authenticity claim. Authenticity proof is only accepted from credible authenticators; sales associates, friends, or online blogs/websites pertaining to authenticity examples are not considered valid sources. If you believe your item is not authentic, please obtain a second opinion prior to reaching out to us, we will reiterate the above needing to be completed before we can proceed if presented with an unfounded claim.
All items are guaranteed authentic, we strongly urge any buyers experience hesitation with shopping pre-loved to obtain a second opinion for extra peace of mind and to ensure full satisfaction.