Our Authenticity Guarantee - Official Partner of Entrupy Technology
Each and every item that arrives in to our showroom is thoroughly vetted to ensure appropriate condition and also authenticity. We are proud to stand behind every item that we sell. Over the years that Opulent Habits has been in business, we have built up a reputation of selling only authentic merchandise.
Items that come with a certificate of authenticity from Entrupy will state this in the description under "accessories".
Please email us at email@example.com if you have any additional questions regarding authenticity. We encourage all buyers to reach out to their own authenticators with photos as well for that extra peace of mind, we are more than happy to provide the necessary photos.
Here you can find answers to the most asked questions about Entrupy.
How does Entrupy work?
Entrupy uses artificial intelligence and machine learning algorithms to authenticate select luxury branded handbags and accessories. Entrupy customers submit microscopic images of logos, leathers, hardware, and materials via the Entrupy device and app where the algorithms will score the item as either authentic or unverified based on the images submitted.
How accurate are the results? We are proud to say that our accuracy rating is 99.1% but even better is we back every certificate we produce with a financial guarantee. What that means is that If we get it wrong, we will buy that item from you covering your financial loss.
Which brands can you authenticate? We currently support the top 15 luxury brands which you can findhere, with plans to offer support to new brands and categories in the future.
Can you authenticate an item for me if I send you photos? Unfortunately no, we do not authenticate by photos but if you are in need of an authentication, we have a worldwide network of Entrupy Verified Businesses in which you can bring your item(s) in for an Entrupy authentication. Please clickhereto find a retailer close to you.
How much does your service cost? FREE for Opulent Habit Customers!
What do you mean by Established Business? To fit this criteria, you must provide a copy of a valid Business License or Certificate of Incorporation along with a working website* and/or social media accounts. *some exceptions may apply
What happens if Entrupy issues an incorrect result? We stand behind every certificate produced within the Entrupy app and back each one with a financial guarantee. What that means is if we get it wrong, we will cover your financial loss. To learn more, clickhere.
How long does it take to authenticate an item? It normally takes a user between 3-5 minutes to submit an item for authentication through the Entrupy app with results being issued within 60 seconds to 60 minutes. *Hermes being the exception to this rulewhich can take up to 24 hours.
Are people looking at the images and making a determination if an item is authentic or not? Yes and No. Yes, our support team is monitoring submissions to verify that the algorithms are scoring correctly but no, we are not authenticating by the photos submitted through the Entrupy device.
How do I purchase an Item on Layaway?
Opt for our convenient layaway option when shopping with us! We extend this opportunity on most items, although it is subject to approval on an individual basis. Our layaway terms are outlined below:
- A 20% initial payment is required, with the remaining balance due within 30-60 days. (For items under $1500, the timeframe may be 30 days and deposit amount is 50%.)
- Items can only be reserved with a deposit. Once deposited, buyers have 30 to 60 days to complete the payment, depending on their needs. Failure to complete payment within the agreed-upon timeframe renders the deposit nonrefundable. Deposits cannot be transferred between items. Reach out to us if payment completion faces challenges (daily late fees may apply).
- Items are neither shipped nor available for pickup until the full payment is made. By placing a deposit, you commit fully to the item and agree to pay it off within the specified time frame. The layaway option is offered in consideration of our sellers, and if life circumstances interfere, please plan accordingly.
To explore layaway for a desired item, contact us directly via email at firstname.lastname@example.org.
As of 2024, we offer ShopPay Installments at checkout in addition to our PayPal Payment Plan program.
Returns or exchanges for purchases cannot be accommodated at this time. Given that our items are consignment pieces, once sold, the consignor is compensated, making all orders final sale. Please consider this policy while shopping. For specific inquiries regarding a piece, feel free to contact us via email.
Kindly note that all items listed are pre-owned, and unless specified as 'brand new,' they may not be in pristine condition. Please examine photos closely with zoom before making a purchase. If a flaw is visible in a photo but not mentioned in the description, it is not considered misrepresented.
While all items are guaranteed authentic, special cases involving inauthentic or inaccurately described items are eligible for returns. If you believe you've received such an item, contact us at email@example.com within 3 days of the tracking indicating delivery.
For discrepancies in descriptions or expected condition, detailed photos are required immediately.
In instances of suspected inauthenticity, buyers must provide proof of inauthenticity from a reputable authenticator that differs from our authenticity claim. Authenticity proof is only accepted from credible authenticators; sales associates, friends, or online blogs/websites pertaining to authenticity examples are not considered valid sources. If you believe your item is not authentic, please obtain a second opinion prior to reaching out to us, we will reiterate the above needing to be completed before we can proceed if presented with an unfounded claim.
All items are guaranteed authentic, we strongly urge any buyers experience hesitation with shopping pre-loved to obtain a second opinion for extra peace of mind and to ensure full satisfaction.
Authentic Jimmy Choo Macy Ivory/Silver Lace/Satin Heels. Gorgeous! Never worn. Comes with box and dust bag. Size 37.5. Please see photos with zoom for detail.